Reference

pg138 Terms & Conditions At A Glance

pg138 Terms & Conditions explain how your account, wallet activity and lobby access work before you open an account.

Account eligibilityWallet verificationPolicy accessData requests

What These Terms Cover In Indonesia

pg138 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions govern your account relationship with us, including registration details, phone verification, login protection, wallet instructions and access to the available lobby. Eligibility and access depend on local law, so you must check that using the service is permitted where you are located.

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We may ask you to confirm account information before changing wallet details or processing a withdrawal request. Payment records can include DANA, OVO, GoPay, QRIS, bank transfer or a virtual account reference. If a payment status does not match your receipt, keep the reference and contact
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support before repeating the transaction. We may update wording when an operational or legal requirement changes, and we will show the applicable version through the site.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH RULES

Three Ways To Clarify Account Terms

A clear contact route matters when a Terms & Conditions question affects your account or wallet status.

ACCOUNT SAFEGUARDS

How We Apply These Conditions

Our policy handling is tied to practical account events rather than broad statements.

Account details

We use the phone number and account information you provide to identify your account, complete phone verification and respond to a Terms & Conditions request. Keep those details current, because an outdated number can prevent us from confirming that a policy change request comes from you.

Cookies

Cookies and similar browser storage can keep your selected session and help us understand whether a policy notice was displayed. You can manage browser storage through your device settings, although removing it may require you to sign in again and may affect the recorded account path.

Login security

Never share your password or one-time code with another person. If your login behaves differently on a phone, tablet or desktop, stop entering details and contact support. We may ask account questions before discussing a change covered by these Terms & Conditions.

Payment records

A receipt from DANA, OVO, GoPay or QRIS helps us match a wallet event to the correct account. Bank transfer and virtual account records may require the reference shown by your bank. We retain the transaction trail needed to investigate status questions and policy disputes.

Retention requests

Some account and transaction records must remain available for operational, dispute or legal reasons. If you ask us to remove or correct information, we will assess the request against those requirements and explain which parts can be changed, restricted or retained under the applicable Terms & Conditions.

Policy changes

When we change these Terms & Conditions, we publish the revised wording through the site and identify the effective version. You should read the notice before continuing an account action. Questions about an earlier version can be sent by support chat or email with the date and account step.

Terms & Conditions Questions For pg138

These answers address the policy questions we most often receive before account access. They explain how the Terms & Conditions connect with verification, wallet records, device use and data requests. If your situation is different, send us the exact account message or payment reference through support chat or email. Access remains subject to local requirements and depends on local law.

You can read the current Terms & Conditions on this page before opening an account and before continuing an account action. We show the applicable wording through the site, including rules about phone verification, wallet records, policy changes, account security and access where local law permits.

Yes. The Terms & Conditions cover payment references and account status checks connected with DANA, OVO, GoPay and QRIS, as well as bank transfer and virtual account steps. Keep your receipt and reference number so we can match a disputed wallet event to your account.

Phone verification helps us connect an account action to the person who controls the registered number. We may require it before account access, wallet-detail changes or a policy request. Do not send a one-time code to support; contact us if the verification message does not arrive.

Yes. Send a correction request through support chat or email with your registered phone number, the field that appears wrong and the reason for the request. We may ask additional account questions, and we will assess the change under the Terms & Conditions and applicable record requirements.

When wording changes, we publish the revised Terms & Conditions and identify the effective version on the site. Read that notice before your next account action. If you need an earlier version or want us to explain a change, provide the relevant date through our support contact path.

You can use the mobile browser path to sign in, complete the account step and reach the lobby, subject to local law. Device cookies may affect the session, so clearing browser storage can require another login. The same Terms & Conditions apply on mobile, tablet and desktop.

Contact support chat or email and state that your request concerns account closure or retained records. Include your registered phone number, but never include a password or one-time code. We will explain which account actions can be completed and which records may need to remain under the Terms & Conditions.

pg138 Terms & Conditions At A Glance

Three Ways To Clarify Account Terms

How We Apply These Conditions

Account details

Cookies

Login security

Payment records

Retention requests

Policy changes

Terms & Conditions Questions For pg138

01 Where can I read the pg138 Terms & Conditions?

02 Do the Terms & Conditions apply to DANA and QRIS?

03 Why does pg138 ask for phone verification?

04 Can I request a correction to my account data?

05 How do policy changes affect an existing account?

06 Can I access pg138 from a mobile phone?

07 How do I ask about account closure or retained records?

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