Reference

pg138 Privacy Policy Explained Clearly

The pg138 Privacy Policy explains how we collect, use and protect the details connected with your account, device and wallet activity in Indonesia.

Account dataCookie choicesWallet recordsAccess requests

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What Our Privacy Policy Covers

pg138 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers details you provide during account creation, including your phone number, verification status and selected account settings. We also record service activity needed to process wallet actions, such as a DANA, OVO, GoPay or QRIS request, and we may retain transaction references from

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bank transfer or virtual account steps. Device data can include browser type, operating system, IP address and security events. We use these records to provide access, check unusual activity and answer account questions. Where local law permits, we process data only for stated service, safety and
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legal purposes. You can contact us to ask what applies to your account.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Privacy Help Through Your Account

A clear contact route helps when you need a copy of your data, want to correct a phone detail or have a question about a wallet…

DATA CONTROLS

How pg138 Handles Privacy Requests

We separate account records, security signals and payment references so each is used for a defined operational reason.

Collected details

We may collect your phone number, account identifier, verification state, login timestamps, browser details, IP address and selected settings. Payment records can include a rail name such as QRIS or DANA, a reference number and status. We use these details to operate the requested account service and investigate an identified issue.

Cookie settings

Cookies and similar storage can keep your session connected, remember a selected language or help us detect repeated login failures. You can manage browser storage through your device settings. Removing it may sign you out or require phone verification again, but it does not automatically erase records already needed for account or payment questions.

Account security

Phone verification is an account step before access, and we monitor sign-in patterns for signs of misuse. Keep your password and one-time codes private, especially when moving from a mobile browser to desktop. If a login looks unfamiliar, contact account help with the time and device path so we can check the event.

Payment separation

A wallet status is handled as a transaction record rather than a general browsing label. If you choose OVO, GoPay, DANA or QRIS, we may keep the selected rail, reference and result needed to reconcile the request. Bank transfer and virtual account records can follow the same process when a status needs checking.

Retention reasons

We retain some account, security and transaction records for as long as needed to provide access, resolve disputes, detect misuse or meet applicable legal duties. Retention can differ by record type. A request to remove data does not cancel records that must remain available for a documented account or payment purpose.

Change requests

You can ask us to correct inaccurate profile details, explain a processing purpose, provide eligible account data or remove information that no longer needs to remain. Send the request through account help and identify the affected record. We may verify your phone or account step before making a change, and we will explain the result.

Privacy Policy Questions Answered

These Privacy Policy answers address the account and device questions you are most likely to have before opening access to the pg138 lobby. They cover phone verification, Indonesian wallet references, cookies, retention and requests for copies or corrections. If your situation involves a particular transaction or sign-in event, use the account help path with the smallest useful set of details.

The pg138 Privacy Policy covers account details, phone verification, device and browser signals, cookies, security events and payment references. It explains why we use each category, how long certain records may remain and how you can ask for access, correction or removal where local law permits.

Phone verification connects an account request with the person attempting access and helps us respond to unusual login activity. We record the verification state and related security event, not a request for your one-time code. Keep that code private and use account help if access does not proceed.

Yes. The Privacy Policy covers the payment rail selected for an account action, such as DANA, OVO, GoPay or QRIS, plus the reference and status needed to reconcile it. Bank transfer and virtual account records can also be retained for support, dispute handling or legal duties.

You can request eligible account data through account help. Tell us whether you need profile details, verification status, cookie-related records or a payment reference, and include the linked phone or account identifier. We may confirm ownership before responding so private account data is not sent to another person.

Send a correction request through account help and name the detail that appears wrong, such as a phone number or account setting. We may ask you to complete an account step before changing it. Payment references are checked against the original status, so they may require a separate reconciliation.

The period depends on the record and its purpose. We may keep account, security and transaction details while access is provided, an issue is investigated or applicable legal duties require retention. When you request removal, we will explain if a specific record must remain and why.

Yes, access and eligibility depends on local law. Our Privacy Policy describes data handling for supported Indonesian access, but it does not override a local restriction. If you are unsure whether a request or account action is available from your location, contact account help before sending extra personal details.

pg138 Privacy Policy Explained Clearly

Privacy Help Through Your Account

How pg138 Handles Privacy Requests

Collected details

Cookie settings

Account security

Payment separation

Retention reasons

Change requests

Privacy Policy Questions Answered

01 What does the pg138 Privacy Policy cover?

02 Why does pg138 need phone verification?

03 Does the Privacy Policy cover DANA and QRIS records?

04 Can I request a copy of my pg138 data?

05 How do I correct a detail in my Privacy Policy record?

06 How long does pg138 keep personal data?

07 Does access to pg138 depend on local law?

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